Privacy Policy

Privacy Policy
On this page, we’ve explained how we process your personal data, through the website www.lagomaggiorexperience.it, in accordance with (EU) Regulation 2016/679 (GDPR) and Legislative Decree no. 196/2003.

Data controller
Distretto Turistico dei Laghi, con sede in Stresa (VB), Corso Italia 26 – 28838

E-mail: infoturismo@distrettolaghi.it

Types of data processed
Navigational data

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature, could allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc..) and other parameters relating to the operating system and computer environment. This data is used only to obtain anonymous statistical information on the use of the site and to check its correct functioning.

The data could also be used to ascertain responsibility in case of any cyber crimes committed against the site.

Data provided voluntarily by the user
We will process data (such as your name or e-mail) that you have voluntarily submitted to us, for example, through the contact or registration form.

Why we process data, how long we store it for, and what happens if you don’t provide us with the data.

In the table below we’ve shown why we process your data, i.e. for what purpose.

For each purpose we also indicate the legal reason for the processing, how long we keep your data and what happens if you do not provide us with the data.

For what reason (purpose) do we process data?
What is the legal reason for processing data?  		How long do we store the data?  What happens if you don’t give us the data?
1. To respond to requests you send us by e-mail or other meansTo accomplish a contract or pre-contractual measures at your requestFor the time necessary to carry out the individual processes. Once this time limit has expired, we will process your data until the time limits provided by law to fulfill the administrative, accounting and tax obligations that we are required to meet.You must provide us with this information; if you do not provide it, we will not be able to respond to the request you have sent us
2. To monitor and track the behaviour of those who surf the site, collecting and recording data related to navigation (for example: the pages visited), but only in an aggregated form to improve the experience of using our site. It’s fully consensual. You have the right to revoke any consent you may have given us at any point.  For no more than 12 months, starting from the time we gathered data.You are not obliged to provide us with your data but if you do not provide it, you will not be able to access certain functions of the site.
3. To send you our newsletter that will keep you updated on events, offers, promotions, new suggestions and tourist content regarding the area managed by the Distretto Turistico dei Laghi (in terms of tourism)It’s fully consensual. You have the right to revoke any consent you may have given us at any time.Until you withdraw your consent to receive the newsletter, taking into consideration to the technical time required for the cancellation.
You’re under no obligation to provide us with data. If you do not provide it, you will not receive the newsletter.
4. To access some special content on the site (for example, the digital version of the tourist guides exploring the area)It’s fully consensual. You have the right to revoke any consent you may have given us at any time.Until you revoke consent, taking into consideration the technical time required for the cancellation.You’re under no obligation to provide us with data for this. If you do not provide it, you will not be able to access the special content on the site.